Frequently Asked Questions

Cats: The Fire Department of Mt. Juliet does not get cats out of trees.

Pools: The Fire Department of Mt. Juliet does not fill swimming pools. 

Question: I've noticed Mt. Juliet Firefighters shopping in grocery stores; does the city pay for their meals? 

Answer: No, the city does not pay for their meals. Mt. Juliet Firefighters work a 24-hour shift, and must prepare their own meals. The crew is in-service and maintains communications by radio and will respond to alarms from the store 

Question: My Smoke Detector is making a chirping noise. What's wrong with it? 

Answer: The battery is probably low. Replace it immediately and remember to test your batteries once a month. Also, change your batteries whenever you change your clocks to and from Daylight Saving Time. 

Question: If the Fire Department of Mt. Juliet needed to respond to my house, what is the best way I can make sure they find me? 

Answer: When speaking with 911 dispatchers, give clear directions if your house is not clearly visible from the roadway and do not hang up until told to do so by the operator. Also, have your house number clearly visible on the front of your house with minimum 3” numbers that are illuminated at night. If you have a roadside mailbox, have your numbers clearly visible on the mailbox. If possible, have someone flag down the responding units as well. 

Question: How do the Mt. Juliet Firefighters spend their days? Are they just sitting around waiting for emergencies? 

Answer: FDMJ responds to far more than fires. We respond to medical emergencies, hazardous materials responses, rescues, and a variety of hazardous conditions. In addition to responding to over 2000 incidents per year, we keep busy with many other activities. When not responding to emergencies, you will find us testing hose, testing our apparatus, taking training classes, cleaning the fire stations, and conducting fire prevention activities such as building inspections and providing fire safety classes. 

Question: Why Do Fire Engines Respond to Medical Calls? 

Answer: We endeavor to give our residents the best care possible and always dispatch the closest Fire Engine to the emergency with staffed, competent Firefighter-EMTs or Firefighter-EMRs. In an emergency medical incident, additional staffing may be necessary to treat the patient and prepare him or her for transportation to the hospital. The Firefighter-EMTs on the fire engine are capable of completing these tasks because of the equipment that is in place on each fire engine. Every fire engine is equipped with basic life support equipment including automatic heart defibrillation units. This additional staffing enables the responding crews to simultaneously complete different tasks for the patient's care. By having additional Firefighter-EMTs on hand, the care of the patient is improved, the preparation time before transportation to the hospital is shortened, and the engine can return to service more quickly. The fire engine often remains on the scene for assistance, but is available to respond to another emergency if another emergency call comes in.