Sewer Services Billing
Since there are no meters on sewage outflow from residences or businesses, customer bills for sewer services are calculated based on the water consumption reported to the City by West Wilson Utility District. While usage will be the same for both services, the rates differ and therefore the net billing will be different.
Customer sewer bills are prepared, printed and mailed the last working day of the month. West Wilson Utility District has multiple billing cycles within the month and a customer’s sewer bill may not arrive at the same time the water bill does.
Payment for sewer services is due the 15th day of the month of the date of the bill. West Wilson Utility District cannot accept sewer payments and the City cannot accept water consumption payments. The two are different just as the suppliers of natural gas and electricity are usually different.
The City provides relief for summer sprinkling by residential customers six months each year on the bills received 6/1, 7/1, 8/1, 9/1, 10/1, and 11/1. This is accomplished by averaging the water consumption over the four months’ bills received 12/1, 1/1, 2/1, and 3/1 and billing the customers for that average consumption during the relief months unless actual consumption is reported to be lower than the average. If this should occur, the customer is billed for the lesser consumption.
Sewer Problems - If sewage should backup into the customer’s home or if a customer should encounter sewer odors, please call the City at 615-773-7957 (8am-5pm weekdays) or 615-754-2550 (after hours).
The City Sewer Billing staff is available to assist customers. Please call as needed.
Wayne, Sewer Billing Manager | 615-773-6227
Valeria, Accounting Clerk | 615-754-2554
Amy, Accounting Clerk | 615-754-2554
1) There is no cost for the bank draft option. Visit City Hall at 2425 N. Mt. Juliet Rd. one time for set up.
2) Mail payment to:
City of Mt. Juliet Sewer Division
P.O. Box 679
Mt. Juliet, TN 37121
3) Pay online by clicking this LINK. There will be a 3% convenience fee added.
4) Pay in-person at City Hall, 2425 N. Mt. Juliet Rd. Office hours are from 8am - 5:00pm.
5) There is also an after-hours drop box to the left of the City Hall Northwest entrance.